Privacy Policy

Last updated: 21st January 2026

1. Introduction

This Privacy Notice explains how Robin Worldwide (“we”, “us”, “our”) collects, uses, and protects personal information when you visit our website.

We operate internationally and provide services in public transit wayfinding, consultancy, and mapping. This Privacy Notice is intended to comply with applicable data protection laws in the United Kingdom, United States, and other jurisdictions worldwide.

2. Information We Collect

We may collect:

Information you provide voluntarily

• Name

• Email address

• Organisation

• Any information you choose to provide when contacting us

Information collected automatically

• IP address

• Browser type and device information

• Pages visited and usage data

• Approximate location (city/country level)

3. How We Use Your Information

We use personal data to:

• Respond to enquiries

• Communicate about our services

• Improve website functionality and content

• Maintain website security

• Comply with legal obligations

We do not sell personal information.

4. Legal Basis for Processing (UK & EU Visitors)

For visitors in the UK and European Economic Area, we process personal data under the following legal bases:

• Consent (e.g. when you submit a contact form)

• Legitimate interests (e.g. operating and improving our website)

• Legal obligations where applicable

5. Cookies and Analytics

Our website is hosted on Squarespace, which uses cookies and similar technologies for:

• Core website functionality

• Analytics and performance monitoring

• User experience improvement

You can manage cookies through your browser settings. Squarespace may also process data on our behalf in accordance with their privacy policy.

6. Sharing and International Transfers

Your information may be processed or stored outside your country of residence, including in the United States.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

We only share data with:

• Website hosting and analytics providers

• Professional advisers or service providers

• Authorities where legally required

7. Data Retention

We retain personal data only for as long as necessary to:

• Respond to enquiries

• Fulfil the purposes outlined in this notice

• Meet legal or regulatory requirements

8. Your Rights

UK & EU Residents

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

US Residents

Depending on your state, you may have rights to:

• Know what personal data we collect

• Request deletion of your personal data

• Opt out of certain data uses (where applicable)

We do not discriminate against individuals for exercising their privacy rights.

Requests can be made by contacting us at the email address below.

9. Data Security

We implement reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

10. External Links

Our website may include links to external sites. We are not responsible for the privacy practices of those websites.

11. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any updates will be posted on this page with a revised date.

12. Contact Us

If you have questions about this Privacy Notice or your personal data, please contact: info@robinworldwide.com